Questions and answers

Questions and answers

Got Questions? We’ve Got Answers!

Welcome to the Super Cricketers Help Center! Whether you’re a newbie or a seasoned fantasy cricket player, we’re here to help you navigate the game with ease. Check out some of the most frequently asked questions below:

1. How do I create my fantasy team?

• After signing up, go to the “Create Team” section.
• Select players within the virtual budget, ensuring a balanced team of batsmen, bowlers, all-rounders, and a wicketkeeper.
• Choose your captain and vice-captain to maximize points.

2. How are points calculated?

• Points are awarded based on the Balls System, which includes batting, bowling, and fielding performances.
• Check out the Balls System page for a detailed breakdown of how points are calculated.

3. Can I change my team after creating it?

• Yes, you can make changes to your team until the deadline for the match. Once the match starts, no further changes are allowed.

4. What happens if a match is abandoned or canceled?

• If a match is abandoned or canceled, all contests for that match will be voided, and entry fees will be refunded to your account.

5. How do I withdraw my winnings?

• Go to the “My Account” section and select “Withdraw Funds.”
• Follow the instructions to complete the withdrawal process. Please note that withdrawals may take a few business days to process.

6. How do I contact customer support?

• For any queries or issues, reach out to our 24/7 customer support team via the “Contacts” section in the app or website.

Still Have Questions?
If you don’t see your question here, don’t worry! Our support team is always ready to assist you. Drop us a message, and we’ll get back to you as soon as possible.

Super Cricketers – Where Every Question Finds an Answer!